Detections
Analytics
5.2.3 Set 'Enable Customer Experience Improvement Program' to 'Disabled'
Information
This policy setting controls whether users can participate in the Microsoft Office CustomerExperience Improvement Program to help improve Microsoft Office. When users choose to
participate in the Customer Experience Improvement Program (CEIP), Office 2010
applications automatically send information to Microsoft about how the applications are
used. This information is combined with other CEIP data to help Microsoft solve problems
and to improve the products and features customers use most often. This feature does not
collect users' names, addresses, or any other identifying information except the IP address
that is used to send the data. If you enable this policy setting, users have the opportunity to
opt into participation in the CEIP the first time they run an Office application. If your
organization has policies that govern the use of external resources such as the CEIP,
allowing users to opt in to the program might cause them to violate these policies. If you
disable this policy setting, Office 2010 users cannot participate in the Customer Experience
Improvement Program. If you do not configure this policy setting, the behavior is the
equivalent of setting the policy to 'Enabled'. The recommended state for this setting is-
Disabled.
*Rationale*
When users choose to participate in the Customer Experience Improvement Program
(CEIP), Office 2010 applications automatically send information to Microsoft about how the
applications are used. This information is combined with other CEIP data to help Microsoft
solve problems and to improve the products and features customers use most often. This
feature does not collect users' names, addresses, or any other identifying information
except the IP address that is used to send the data. By default, users have the opportunity
to opt into participation in the CEIP the first time they run an Office application. If your
organization has policies that govern the use of external resources such as the CEIP,
allowing users to opt in to the program might cause them to violate these policies.
Solution
To implement the recommended configuration state, set the following Group Policy settingto Disabled.
User Configuration\Administrative Templates\Microsoft Office 2010\Privacy\Trust
Center\Enable Customer Experience Improvement Program
Impact-The Customer Experience Improvement Program sends data to Microsoft silently and
without affecting application usage, so choosing Disabled will not cause usability issues for
Office 2010 users.
6 Additional Settings
See Also
Item Details
Audit Name: CIS MS Office Outlook 2010 v1.0.0
Category: CONFIGURATION MANAGEMENT
References: 800-53|CM-6b.
Plugin: Windows
Control ID: b127fb717742b95821a5aab778ebeda9114cb160d5f13be616283254368b148d