Once the syslog-ng package is installed it needs to be activated. Rationale: If the syslog-ng service is not activated the system may default to the syslogd service or lack logging instead.
Solution
Run the following command to enable syslog: # chkconfig syslog on Edit the /etc/sysconfig/syslog file and set SYSLOG_DAEMON is set to ' syslog-ng ': SYSLOG_DAEMON='syslog-ng'