Information
Click on 'Edit Options' to choose who should go in the waiting room? A) Everyone, B) Users not in your account, C) Users who are not in your account and not part of the allowed domains
Rationale:
This shall increase the security by choosing which participants should go into waiting room when joining a meeting.
Solution
Go into the Zoom Admin Dashboard on the zoom website. Account Management -> Account Settings -> Meeting -> Security -> Waiting Room Option and click on 'Edit Options' to and ensure 'Everyone' option is selected.