DTAM022 - McAfee VirusScan On-Delivery Email Scan Policies must be configured to find unknown program threats and Trojans.
Information
Email has become one of the most frequently used methods of spreading malware, through embedded HTML code and attachments. User awareness and training, warning users to not open suspicious emails or email attachments, and not clicking on hyperlinks, etc. from unknown or known senders, will not fully protect from email-borne malware. Mass mailing worms are similar to email-borne viruses, but are self-contained, rather than infecting an existing file. Protecting from email-borne viruses and mass mailing worms by scanning email upon delivery mitigates the risk of infection via email.
Solution
From the ePO server console System Tree, select the Systems tab, select the asset to be checked, select Actions, select Agent, and select Modify Policies on a Single System. From the product pull down list, select VirusScan Enterprise 8.8.0. Select from the Policy column the policy associated with the On Delivery Email Scan Policies. Under the Scan Items tab, locate the 'Heuristics:' label. Select the 'Find unknown program threats and trojans' option. Select Save.