Information
When scanning for malware, excluding specific file types will increase the risk of a malware-infected file going undetected. By configuring antivirus software to scan all file types, the scanner has a higher success rate at detecting and eradicating malware.
Solution
From the ePO server console System Tree, select the Systems tab, select the asset to be checked, select Actions, select Agent, and select Modify Policies on a Single System. From the product pull down list, select VirusScan Enterprise 8.8.0. Select from the Policy column the policy associated with the On-Access Default Processes Policies. Under the Scan Items tab, locate the 'File Types to Scan:' label. Select the 'All Files' radio button option. Select Save.