Information
Email system availability depends in part on best practices strategies for setting tuning. This configuration controls the number of idle minutes before the connection is dropped. It works in conjunction with the Maximum Inbound Connections Count setting.
Connections, once established, may incur delays in message transfer. If the timeout period is too long, there is risk that connections may be maintained for unnecessarily long time periods, preventing new connections from being established.
Solution
Update the EDSP.
Open the Exchange Management Shell and enter the following command:
Set-ReceiveConnector -Identity <'IdentityName'> -ConnectionTimeout 00:05:00
Note: The <IdentityName> value must be in single quotes.
or
The value as identified by the EDSP that has obtained a signoff with risk acceptance.
Repeat the procedures for each Receive connector.