800-53|MA-5

Title

MAINTENANCE PERSONNEL

Description

The organization:

Supplemental

This control applies to individuals performing hardware or software maintenance on organizational information systems, while PE-2 addresses physical access for individuals whose maintenance duties place them within the physical protection perimeter of the systems (e.g., custodial staff, physical plant maintenance personnel). Technical competence of supervising individuals relates to the maintenance performed on the information systems while having required access authorizations refers to maintenance on and near the systems. Individuals not previously identified as authorized maintenance personnel, such as information technology manufacturers, vendors, systems integrators, and consultants, may require privileged access to organizational information systems, for example, when required to conduct maintenance activities with little or no notice. Based on organizational assessments of risk, organizations may issue temporary credentials to these individuals. Temporary credentials may be for one-time use or for very limited time periods.

Reference Item Details

Related: AC-2,IA-8,MP-2,PE-2,PE-3,PE-4,RA-3

Category: MAINTENANCE

Family: MAINTENANCE

Priority: P2

Baseline Impact: LOW,MODERATE,HIGH

Audit Items