Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.
http://www.vuxml.org/freebsd/96e776c7-e75c-11df-8f26-00151735203a.html
http://secunia.com/advisories/41978
http://otrs.org/advisory/OSA-2010-03-en/
http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html