Absolute path traversal vulnerability in the web interface in Cisco Finesse allows remote attackers to read directory contents via a direct request to a directory URL, aka Bug ID CSCug16772.
https://exchange.xforce.ibmcloud.com/vulnerabilities/86356
http://www.securitytracker.com/id/1028896
http://tools.cisco.com/security/center/content/CiscoSecurityNotice/CVE-2013-3457