CVE-2019-12497

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

References

https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html

https://community.otrs.com/category/security-advisories-en/

http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html

http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html

Details

Source: Mitre, NVD

Risk Information

CVSS v2

CVSS v3