In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.
https://securityaffairs.com/153958/hacking/sysaid-zero-day-clop-ransomware-gang.html
https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification
https://documentation.sysaid.com/docs/on-premise-security-enhancements-2023
https://documentation.sysaid.com/docs/latest-version-installation-files