CVE-2024-12171

high

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=cve

https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3213791%40elex-helpdesk-customer-support-ticket-system&new=3213791%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail=

https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-one.php

Details

Source: Mitre, NVD

Published: 2025-02-01

Updated: 2025-02-01

Risk Information

CVSS v2

Base Score: 9

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:C/A:C

Severity: High

CVSS v3

Base Score: 8.8

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Severity: High