CVE-2024-23794

high

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x

References

https://otrs.com/release-notes/otrs-security-advisory-2024-06/

Details

Source: Mitre, NVD

Published: 2024-07-15

Updated: 2024-07-16

Risk Information

CVSS v2

Base Score: 7.1

Vector: CVSS2#AV:N/AC:H/Au:S/C:C/I:C/A:C

Severity: High

CVSS v3

Base Score: 7.5

Vector: CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Severity: High