SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
https://thehackernews.com/2025/02/hackers-exploit-simplehelp-rmm-flaws.html
https://www.securityweek.com/simplehelp-remote-access-software-exploited-in-attacks/
https://thehackernews.com/2025/01/zyxel-cpe-devices-face-active.html
https://securityaffairs.com/173578/security/attackers-exploit-simplehelp-rmm-software-flaws.html
https://thehackernews.com/2025/01/critical-simplehelp-flaws-allow-file.html