Debian DLA-1592-1 : otrs2 security update

medium Nessus Plugin ID 119120

Synopsis

The remote Debian host is missing a security update.

Description

Two security vulnerabilities were discovered in OTRS, a Ticket Request System, that may lead to privilege escalation or arbitrary file write.

CVE-2018-19141

An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.

CVE-2018-19143

An attacker who is logged into OTRS as a user may manipulate the submission form to cause deletion of arbitrary files that the OTRS web server user has write access to.

Please also read the upstream advisory for CVE-2018-19141. If you think you might be affected then you should consider to run the mentioned clean-up SQL statements to remove possible affected records.

https://community.otrs.com/security-advisory-2018-09-security-update-f or-otrs-framework/

For Debian 8 'Jessie', these problems have been fixed in version 3.3.18-1+deb8u7.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

Solution

Upgrade the affected otrs, and otrs2 packages.

See Also

http://www.nessus.org/u?6c3b34ef

https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html

https://packages.debian.org/source/jessie/otrs2

Plugin Details

Severity: Medium

ID: 119120

File Name: debian_DLA-1592.nasl

Version: 1.5

Type: local

Agent: unix

Published: 11/26/2018

Updated: 7/19/2024

Supported Sensors: Agentless Assessment, Continuous Assessment, Frictionless Assessment Agent, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 5.5

Temporal Score: 4.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:P/A:P

CVSS Score Source: CVE-2018-19143

CVSS v3

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:debian:debian_linux:8.0, p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Exploit Ease: No known exploits are available

Patch Publication Date: 11/23/2018

Reference Information

CVE: CVE-2018-19141, CVE-2018-19143