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OTRS Authenticated Remote Code Execution (OSA-2017-09)

high Nessus Plugin ID 122156

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Synopsis

A service management application running on the remote host is affected by a remote code execution vulnerability.

Description

The version of OTRS running on the remote host is 4.0.x prior to 4.0.27, 5.0.x prior to 5.0.25, or 6.0.x prior to 6.0.2. It is, therefore, affected by a remote code execution vulnerability due to improper validation of user-supplied data. An authenticated, remote attacker can manipulate form parameters and execute arbitrary shell commands with the permissions of the OTRS or web server user.

Solution

Upgrade to OTRS version 4.0.27 / 5.0.25 / 6.0.2 or later.

See Also

http://www.nessus.org/u?e19d6550

Plugin Details

Severity: High

ID: 122156

File Name: otrs_osa_2017_09.nasl

Version: 1.2

Type: remote

Family: CGI abuses

Published: 2/14/2019

Updated: 4/2/2019

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 6.7

CVSS v2

Risk Factor: High

Base Score: 9

Temporal Score: 7

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:C/A:C

CVSS Score Source: CVE-2017-16921

CVSS v3

Risk Factor: High

Base Score: 8.8

Temporal Score: 7.9

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:otrs:otrs

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 12/5/2017

Vulnerability Publication Date: 12/5/2017

Reference Information

CVE: CVE-2017-16921