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openSUSE Security Update : otrs (openSUSE-2019-748)

high Nessus Plugin ID 123320

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Synopsis

The remote openSUSE host is missing a security update.

Description

This update for otrs to version 4.0.32 fixes the following issues :

These security issues were fixed :

 - CVE-2018-16586: An attacker could have sent a malicious email to an OTRS system. If a logged in user opens it, the email could have caused the browser to load external image or CSS resources (bsc#1109822).

 - CVE-2018-16587: An attacker could have sent a malicious email to an OTRS system. If a user with admin permissions opens it, it caused deletions of arbitrary files that the OTRS web server user has write access to (bsc#1109823).

 - CVE-2018-14593: An attacker who is logged into OTRS as an agent may have escalated their privileges by accessing a specially crafted URL (bsc#1103800).

These non-security issues were fixed :

 - fixed permissions file @OTRS_ROOT@/var/tmp -> @OTRS_ROOT@/var/tmp/

 - ACL for Action AgentTicketBulk were inconsistent.

Solution

Update the affected otrs packages.

See Also

https://bugzilla.opensuse.org/show_bug.cgi?id=1103800

https://bugzilla.opensuse.org/show_bug.cgi?id=1109822

https://bugzilla.opensuse.org/show_bug.cgi?id=1109823

Plugin Details

Severity: High

ID: 123320

File Name: openSUSE-2019-748.nasl

Version: 1.5

Type: local

Agent: unix

Published: 3/27/2019

Updated: 6/10/2024

Supported Sensors: Continuous Assessment, Frictionless Assessment Agent, Frictionless Assessment AWS, Frictionless Assessment Azure, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.9

CVSS v2

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 4.8

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS Score Source: CVE-2018-14593

CVSS v3

Risk Factor: High

Base Score: 8.8

Temporal Score: 7.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: p-cpe:/a:novell:opensuse:otrs, cpe:/o:novell:opensuse:15.0, p-cpe:/a:novell:opensuse:otrs-itsm

Required KB Items: Host/local_checks_enabled, Host/SuSE/release, Host/SuSE/rpm-list

Exploit Ease: No known exploits are available

Patch Publication Date: 3/23/2019

Vulnerability Publication Date: 8/4/2018

Reference Information

CVE: CVE-2018-14593, CVE-2018-16586, CVE-2018-16587