openSUSE Security Update : otrs (openSUSE-2019-973)

medium Nessus Plugin ID 123396

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Synopsis

The remote openSUSE host is missing a security update.

Description

This update for otrs fixes the following issues :

Update to version 4.0.33.

Security issues fixed :

- CVE-2018-19141: Fixed privilege escalation, that an attacker who is logged into OTRS as an admin user cannot manipulate the URL to cause execution of JavaScript in the context of OTRS.

- CVE-2018-19143: Fixed remote file deletion, that an attacker who is logged into OTRS as a user cannot manipulate the submission form to cause deletion of arbitrary files that the OTRS web server user has write access to.

Non-security issues fixed :

- Full release notes can be found at :

- https://community.otrs.com/release-notes-otrs-4-patch-level-33/

Solution

Update the affected otrs packages.

See Also

https://bugzilla.opensuse.org/show_bug.cgi?id=1115416

https://community.otrs.com/release-notes-otrs-4-patch-level-33/

Plugin Details

Severity: Medium

ID: 123396

File Name: openSUSE-2019-973.nasl

Version: 1.5

Type: local

Agent: unix

Published: 3/27/2019

Updated: 6/7/2024

Supported Sensors: Continuous Assessment, Frictionless Assessment Agent, Frictionless Assessment AWS, Frictionless Assessment Azure, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 5.5

Temporal Score: 4.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:P/A:P

CVSS Score Source: CVE-2018-19143

CVSS v3

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: p-cpe:/a:novell:opensuse:otrs, cpe:/o:novell:opensuse:15.0, p-cpe:/a:novell:opensuse:otrs-itsm

Required KB Items: Host/local_checks_enabled, Host/SuSE/release, Host/SuSE/rpm-list

Exploit Ease: No known exploits are available

Patch Publication Date: 3/23/2019

Vulnerability Publication Date: 11/11/2018

Reference Information

CVE: CVE-2018-19141, CVE-2018-19143