Debian DLA-1774-1 : otrs2 security update

medium Nessus Plugin ID 124596

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Synopsis

The remote Debian host is missing a security update.

Description

A flaw was discovered in OTRS, the Open Ticket Request System. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files of OTRS filesystem.

For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u9.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

Solution

Upgrade the affected otrs, and otrs2 packages.

Plugin Details

Severity: Medium

ID: 124596

File Name: debian_DLA-1774.nasl

Version: 1.6

Type: local

Agent: unix

Family: Debian Local Security Checks

Published: 5/6/2019

Updated: 5/29/2024

Supported Sensors: Agentless Assessment, Continuous Assessment, Frictionless Assessment Agent, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 4

Temporal Score: 3

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS Score Source: CVE-2019-9892

CVSS v3

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:debian:debian_linux:8.0, p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Exploit Ease: No known exploits are available

Patch Publication Date: 5/3/2019

Vulnerability Publication Date: 5/22/2019

Reference Information

CVE: CVE-2019-9892

Detections

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