Debian DLA-2053-1 : otrs2 security update

medium Nessus Plugin ID 132590

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Synopsis

The remote Debian host is missing a security update.

Description

An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, which are in the queue where attacker doesn’t have permissions.

For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u12.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

Solution

Upgrade the affected otrs, and otrs2 packages.

Plugin Details

Severity: Medium

ID: 132590

File Name: debian_DLA-2053.nasl

Version: 1.6

Type: local

Agent: unix

Family: Debian Local Security Checks

Published: 1/2/2020

Updated: 1/11/2021

Supported Sensors: Agentless Assessment, Continuous Assessment, Frictionless Assessment Agent, Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 1.4

CVSS v2

Risk Factor: Medium

Base Score: 4

Temporal Score: 3

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS Score Source: CVE-2019-18179

CVSS v3

Risk Factor: Medium

Base Score: 4.3

Temporal Score: 3.8

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:debian:debian_linux:8.0, p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Exploit Ease: No known exploits are available

Patch Publication Date: 12/31/2019

Vulnerability Publication Date: 1/6/2020

Reference Information

CVE: CVE-2019-18179

Detections

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