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Debian DLA-2118-1 : otrs2 security update

medium Nessus Plugin ID 133967

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Synopsis

The remote Debian host is missing a security update.

Description

It was discovered that the jQuery version embedded in OTRS, a ticket request system, was prone to a cross site scripting vulnerability in jQuery.extend().

For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u14.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

Solution

Upgrade the affected otrs, and otrs2 packages.

See Also

https://lists.debian.org/debian-lts-announce/2020/02/msg00024.html

https://packages.debian.org/source/jessie/otrs2

Plugin Details

Severity: Medium

ID: 133967

File Name: debian_DLA-2118.nasl

Version: 1.6

Type: local

Agent: unix

Published: 2/25/2020

Updated: 3/26/2024

Supported Sensors: Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.6

CVSS v2

Risk Factor: Medium

Base Score: 4.3

Temporal Score: 3.4

Vector: CVSS2#AV:N/AC:M/Au:N/C:N/I:P/A:N

CVSS Score Source: CVE-2019-11358

CVSS v3

Risk Factor: Medium

Base Score: 6.1

Temporal Score: 5.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

Vulnerability Information

CPE: cpe:/o:debian:debian_linux:8.0, p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 2/24/2020

Vulnerability Publication Date: 4/20/2019

Reference Information

CVE: CVE-2019-11358