SolarWinds Web Help Desk <= 12.7.6 Arbitrary Code Execution

medium Nessus Plugin ID 169457

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Synopsis

An application installed on the remote host is affected by an arbitrary code execution vulnerability.

Description

The version of SolarWinds Web Help Desk installed on the remote host is prior to or equal to 12.7.6. It is, therefore, affected by an arbitrary code execution vulnerability. Through hard coded credentials, an attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Web Help Desk version 12.7.7 Hotfix 1 or later.

Plugin Details

Severity: Medium

ID: 169457

File Name: solarwinds_web_help_desk_cve-2021-35232.nasl

Version: 1.1

Type: combined

Agent: windows

Family: CGI abuses

Published: 1/3/2023

Updated: 1/4/2023

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.2

CVSS v2

Risk Factor: Low

Base Score: 3.6

Temporal Score: 2.7

Vector: CVSS2#AV:L/AC:L/Au:N/C:P/I:P/A:N

CVSS Score Source: CVE-2021-35232

CVSS v3

Risk Factor: Medium

Base Score: 6.1

Temporal Score: 5.3

Vector: CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:solarwinds:web_help_desk

Required KB Items: installed_sw/Solarwinds Web Help Desk

Exploit Ease: No known exploits are available

Patch Publication Date: 12/22/2021

Vulnerability Publication Date: 9/13/2021

Reference Information

CVE: CVE-2021-35232

Detections

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