ManageEngine ServiceDesk Plus MSP < 10.6 Build 10606

high Nessus Plugin ID 185743

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Synopsis

The remote web server hosts an application that is affected by a vulnerability.

Description

The version of ManageEngine ServiceDesk Plus MSP installed on the remote host is prior to 10.6 Build 10606. It is, therefore, affected by a vulnerability as referenced in the service-desk-msp_cve-2022-35403 advisory.

- Zoho ManageEngine ServiceDesk Plus before 13008, ServiceDesk Plus MSP before 10606, and SupportCenter Plus before 11022 are affected by an unauthenticated local file disclosure vulnerability via ticket-creation email. (This also affects Asset Explorer before 6977 with authentication.) (CVE-2022-35403)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine ServiceDesk Plus MSP version 10.6 Build 10606 or later.

Plugin Details

Severity: High

ID: 185743

File Name: manageengine-servicedesk-plus-msp-cve-2022-35403.nasl

Version: 1.0

Type: remote

Family: CGI abuses

Published: 11/15/2023

Updated: 11/15/2023

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS Score Source: CVE-2022-35403

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus_msp

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 7/11/2022

Vulnerability Publication Date: 7/11/2022

Reference Information

CVE: CVE-2022-35403

Detections

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