ManageEngine SupportCenter Plus < 14.2 Build 14200

medium Nessus Plugin ID 185765

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Synopsis

The remote web server hosts an application that is affected by a vulnerability.

Description

The version of ManageEngine SupportCenter Plus installed on the remote host is prior to 14.2 Build 14200. It is, therefore, affected by a vulnerability as referenced in the support-center_CVE-2023-38331 advisory.

- Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.
(CVE-2023-38331)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine SupportCenter Plus version 14.2 Build 14200 or later.

Plugin Details

Severity: Medium

ID: 185765

File Name: manageengine-supportcenter-CVE-2023-38331.nasl

Version: 1.0

Type: remote

Family: CGI abuses

Published: 11/15/2023

Updated: 11/15/2023

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.0

CVSS v2

Risk Factor: Medium

Base Score: 5.5

Temporal Score: 4.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:N

CVSS Score Source: CVE-2023-38331

CVSS v3

Risk Factor: Medium

Base Score: 5.4

Temporal Score: 4.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:manageengine:supportcenter_plus

Required KB Items: installed_sw/ManageEngine SupportCenter

Exploit Ease: No known exploits are available

Patch Publication Date: 4/24/2023

Vulnerability Publication Date: 4/24/2023

Reference Information

CVE: CVE-2023-38331

Detections

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