SolarWinds Web Help Desk < 12.8.3 HF 3 Java Deserialization RCE

critical Nessus Plugin ID 209228

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Synopsis

An application installed on the remote host is affected by a remote-code execution vulnerability.

Description

The version of SolarWinds Web Help Desk installed on the remote host is prior to 12.8.3 HF3. It is, therefore, affected by a Java deserialization remote-code execution vulnerability, that, if exploited, would allow an attacker to run commands on the host machine.

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

Solution

Upgrade to Web Help Desk version 12.8.3 Hotfix 3 or later.

Plugin Details

Severity: Critical

ID: 209228

File Name: solarwinds_web_help_desk_CVE-2024-28988.nasl

Version: 1.5

Type: combined

Agent: windows

Family: CGI abuses

Published: 10/17/2024

Updated: 12/12/2024

Supported Sensors: Nessus Agent, Nessus

Risk Information

VPR

Risk Factor: High

Score: 7.4

CVSS v2

Risk Factor: Critical

Base Score: 10

Temporal Score: 7.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:C

CVSS Score Source: CVE-2024-28988

CVSS v3

Risk Factor: Critical

Base Score: 9.8

Temporal Score: 8.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:solarwinds:web_help_desk

Required KB Items: installed_sw/Solarwinds Web Help Desk

Exploit Ease: No known exploits are available

Patch Publication Date: 8/15/2024

Vulnerability Publication Date: 8/15/2024

Reference Information

CVE: CVE-2024-28988

IAVA: 2024-A-0671-S

Detections

Analytics