ManageEngine ServiceDesk Plus < 14.9 Build 14920

medium Nessus Plugin ID 213011

Language:

Synopsis

The remote web server hosts an application that is affected by a vulnerability.

Description

The version of ManageEngine ServiceDesk Plus installed on the remote host is prior to 14.9 Build 14920. It is, therefore, affected by a vulnerability as referenced in the service-desk_CVE-2024-50053 advisory.

- A stored cross-site scripting (XSS) vulnerability allowed authenticated technicians to upload a malicious HTML file during task creation. The payload would be executed when other technicians or administrators (or SDAdmins) interact with the file. (CVE-2024-50053)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine ServiceDesk Plus version 14.9 Build 14920 or later.

Plugin Details

Severity: Medium

ID: 213011

File Name: manageengine-servicedesk-plus-CVE-2024-50053.nasl

Version: 1.4

Type: remote

Family: CGI abuses

Published: 12/13/2024

Updated: 3/28/2025

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.8

CVSS v2

Risk Factor: Medium

Base Score: 5.5

Temporal Score: 4.1

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:N

CVSS Score Source: CVE-2024-50053

CVSS v3

Risk Factor: Medium

Base Score: 5.4

Temporal Score: 4.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 12/9/2024

Vulnerability Publication Date: 12/9/2024

Reference Information

CVE: CVE-2024-50053

IAVA: 2025-A-0006

Detections

Analytics