Synopsis
A web application is protected using default administrative credentials.
Description
The remote ManageEngine ServiceDesk Plus install uses a default set of credentials ('administrator' / 'administrator') to control access to its management interface.
With this information, an attacker can gain administrative access to the application.
Solution
Log into the application, click 'Personalize' followed by 'Change Password', and change the password.
Plugin Details
File Name: manageengine_servicedesk_default_creds.nasl
Supported Sensors: Nessus
Vulnerability Information
CPE: cpe:/a:zohocorp:manageengine_adselfservice_plus
Required KB Items: www/manageengine_servicedesk
Excluded KB Items: global_settings/supplied_logins_only