ManageEngine ServiceDesk Plus FileDownload.jsp FILENAME Parameter Traversal Arbitrary File Access

medium Nessus Plugin ID 55446

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Synopsis

The remote web server is prone to a directory traversal attack.

Description

The installed version of ManageEngine ServiceDesk Plus fails to sanitize user-supplied input to the 'FILENAME' parameter of the 'workorder/FileDownload.jsp' script of directory traversal sequences when 'module' is set to 'agent' before using it to return the contents of a file.

An unauthenticated, remote attacker can leverage this issue to retrieve arbitrary files through its web server using specially crafted requests subject to the privileges under which the web server operates.

Solution

Update to version 8.0 build 8012 or later.

Plugin Details

Severity: Medium

ID: 55446

File Name: manageengine_servicedesk_FILENAME_traversal.nasl

Version: 1.14

Type: remote

Family: CGI abuses

Published: 6/28/2011

Updated: 1/19/2021

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 4.4

CVSS v2

Risk Factor: Medium

Base Score: 5

Temporal Score: 4.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

Vulnerability Information

CPE: cpe:/a:manageengine:servicedesk_plus

Required KB Items: www/manageengine_servicedesk

Excluded KB Items: Settings/disable_cgi_scanning

Exploit Available: true

Exploit Ease: Exploits are available

Exploited by Nessus: true

Patch Publication Date: 6/7/2011

Vulnerability Publication Date: 6/23/2011

Reference Information

CVE: CVE-2011-2755, CVE-2011-2756, CVE-2011-2757

BID: 48403

CERT: 543310

Detections

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