Kayako SupportSuite < 3.30.01 Multiple Vulnerabilities

high Nessus Network Monitor Plugin ID 4637

Synopsis

The remote web server contains a PHP application affected by several vulnerabilities.

Description

The remote host is running Kayako SupportSuite, a web-based electronic support portal written in PHP. According to its banner, the version of Kayako installed on the remote host is earlier than 3.30.01 and is affected by several issues:

- There is a blind SQL injection issue in the staff panel that enables a staff user to gain administrative access.
- A user may be able to inject arbitrary script into a user's browser by opening a ticket or requesting a chat if they include the script in the 'Full Name' field associated with their account.
- There are numerous cross-site scripting issues.

Solution

Upgrade to version 3.30.01 or higher.

Plugin Details

Severity: High

ID: 4637

Family: CGI

Published: 8/25/2008

Updated: 3/6/2019

Nessus ID: 34029

Risk Information

VPR

Risk Factor: Medium

Score: 6.3

CVSS v2

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.2

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:P

CVSS v3

Risk Factor: High

Base Score: 7.3

Temporal Score: 6.8

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L

Temporal Vector: CVSS:3.0/E:F/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:kayako:supportsuite

Reference Information

CVE: CVE-2008-3700, CVE-2008-3701

BID: 30642

Detections

Analytics