Detections
Analytics

ServiceNow Public Knowledge Base Detected

info Web App Scanning Plugin ID 114675

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Synopsis

ServiceNow Public Knowledge Base Detected

Description

ServiceNow offers a knowledge management module to help organizations sharing internal or public information to help in their service usages. This informational plugin detects the presence of public knowledge bases on the target ServiceNow instance.

Solution

Ensure that it is expected to have public knowledge bases enabled on the target instance.

See Also

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-management/concept/user-access-knowledge.html

Plugin Details

Severity: Info

ID: 114675

Type: remote

Published: 3/24/2025

Updated: 3/24/2025

Scan Template: basic, full, overview, pci, quick, scan